Privacy policy
Information we collect
When you request a quote, we collect your name, phone number, email, job address (its postal code confirms we cover the area), project type and the message you send us.
How we use it
This information is used only to answer your request, prepare a quote and follow up on your project. It is never sold or rented.
Retention and security
Requests are stored in a secure, access-restricted system for as long as needed to follow up on your project.
Cookies
By default the site only uses essential cookies: your chosen language and your saved privacy preferences. No audience-measurement or marketing cookie is enabled without your explicit consent. You can change your choices at any time with the “Cookie settings” link at the bottom of every page.
Virtual assistant
Questions typed into the site assistant may be processed by an artificial-intelligence provider (Anthropic) to generate a reply; please don't enter sensitive information. When you send a request through the assistant, the details you provide (name, phone, email, job address, project details, preferred date) and the conversation that led to it are passed to our team to prepare the visit and prioritize replies; they are handled like quote requests. Otherwise, the conversation is kept only in your browser, for the length of your visit.
Site security
The site is served over HTTPS only, with HSTS enabled and security headers that prevent it from being embedded in other sites and turn off camera, microphone and location access. Forms are protected against automated submissions and only collect the information your request needs.
Your rights
You can ask to access, correct or delete your information at any time by calling us at (514) 260-5194.